CLANTON PEST CONTROL – TERMS OF SERVICE

Effective Date: November 1, 2025

Welcome to Clanton Pest Control! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services, including any SMS/text messaging programs we offer. By accessing or using our services, you agree to be bound by these Terms.

1. General Use and Terms of Services

Clanton Pest Control provides professional pest control services for residential and commercial properties. We offer comprehensive pest management solutions, inspections, treatments, and preventative maintenance programs. Our website allows you to schedule service appointments, request quotes, access helpful pest prevention tips through our blog, and communicate with our team.

All content and services provided on this website are for informational purposes only. Any pest control advice or recommendations should be confirmed with our licensed technicians.

2. SMS/Text Messaging Program (A2P 10DLC Compliance)

By opting into any SMS/text messaging program offered by Clanton Pest Control in Waynesboro, MS, you agree to receive text messages from us on your mobile phone. These messages are designed to provide convenient service updates, appointment reminders, and helpful pest prevention information.

Message and data rates may apply. Please check with your mobile carrier for details.

Types of Messages You May Receive:

• Appointment Confirmations & Reminders: Messages regarding your scheduled pest control services and follow-up treatments
• Service Updates & Notifications: Information about your service appointments, technician arrival times, and treatment completion
• Seasonal Pest Alerts: Tips and notifications about seasonal pest activity and preventative measures
• Promotional Offers & Special Discounts: Exclusive offers on pest control services, maintenance plans, or seasonal treatments
• Customer Support Responses: Direct replies to your inquiries or requests for assistance
• Emergency Service Notifications: Urgent updates regarding emergency pest situations or service changes

Message Frequency: Message frequency will vary based on your service schedule and preferences. Typically, you may receive 2-10 messages per month depending on your service plan—messages handled by Barnett Enterprise Group.

How to Opt-In: You can opt-in to our SMS program by:

• Submitting your phone number on a web form (e.g., ‘Schedule Service’ form, ‘Request Quote’ form, ‘Contact Us’ form) and checking a box explicitly consenting to receive text messages
• Texting a keyword to our designated number when prompted
• You may receive a confirmation message to verify your subscription

How to Opt-Out: You can cancel the SMS service at any time. Simply text “STOP” to the number from which you received the message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

How to Get Help: If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly by contacting Clanton Pest in Waynesboro, MS, contacting us at Email: clanton@clantonpest.com or calling (601) 735-4517

Carriers are not liable for delayed or undelivered messages.

3. Service Scheduling and Cancellations

When you schedule a pest control service through our website or SMS program, you are entering into an agreement for services. We require at least 24 hours’ notice for appointment cancellations or rescheduling. Failure to provide adequate notice or missed appointments may result in a service fee.

4. Advertising Disclaimer (LSA/PPC)

Clanton Pest Control participates in Google Local Services Ads (LSA) and may utilize Pay-Per-Click (PPC) advertising. When you contact us through these advertising platforms, we may collect information about your inquiry, location, and service needs as permitted by the advertising platform’s terms of service and in accordance with our Privacy Policy.

Google Local Services Ads are subject to Google’s screening and review processes. Our participation in LSA does not constitute an endorsement by Google of our services beyond meeting their verification requirements.

5. Privacy Policy

Your use of our services, including our SMS/text messaging program, is also governed by our Privacy Policy. Please review our Privacy Policy [link to privacy policy] to understand how we collect, use, and disclose your information.

IMPORTANT SMS DATA SHARING DISCLOSURE: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Information sharing to subcontractors in support services, such as customer service or SMS message delivery platforms, is permitted, provided they adhere to strict confidentiality and data protection agreements.

6. User Conduct

You agree to use our services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of our services. Prohibited conduct includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of service.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Clanton Pest Control or its content suppliers and protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

8. Service Warranties and Guarantees

We stand behind the quality of our pest control services. Specific service warranties and satisfaction guarantees are provided in writing at the time of service and may vary depending on the type of treatment or service plan. Please take a look at your service agreement for detailed information about your warranty.

9. Disclaimer of Warranties

Our website and digital services are provided “as is” and “as available” without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Clanton Pest Control does not warrant that the website will be uninterrupted, error-free, or secure.

This disclaimer does not affect warranties provided for our pest control services as outlined in your service agreement.

10. Limitation of Liability

In no event shall Clanton Pest Control, its directors, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the website; (ii) any conduct or content of any third party on the website; (iii) any content obtained from the website; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

Separate limitations of liability for pest control services are outlined in your service agreement.

11. Indemnification

You agree to defend, indemnify, and hold harmless Clanton Pest Control and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of (a) your use and access of the website and services, or (b) a breach of these Terms.

12. Changes to These Terms of Service

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of Mississippi without regard to its conflict of law provisions.

14. Contact Us

If you have any questions about these Terms, please get in touch with us at:
Clanton Pest Control
700 Spring St,
Waynesboro, MS 39367
Email: clanton@clantonpest.com
Phone: (601) 735-4517